Dealing more effectively with outages and reducing stress is the goal of towing company 360 Towing Solutions based in Houston, Texas. To do this, the company decided to test the use of drones to better assess problems before sending his truck on the ground.
Disrupt troubleshooting
“The drones will first be sent to the immobilized vehicles, and they will be used to capture photos and videos,” said a company executive through a statement. Once there, they will send information to Houston headquarters: “The drone will send the photos and videos to our control room and mobile technical assistance. Houston professionals who will tow the vehicle will know what kind of tools they should carry or what type of tow truck is needed for this operation. “
No specific date has yet been announced, but the experiment should start during the month of October. For the company, the ambition is in any case very clearly asserted, it intends to disrupt and change for good the way the traditional towing is done. The idea is to take a step ahead of the competition: “UAV technology has come a long way and technology is gradually being used in all sectors. We think we should change the way vehicles have been towed so far. “
Based on this novelty, the company hopes to provide “the fastest and most efficient service in case of problems on the road”. In this area as in many others, drones can be a great asset. The troubleshooting sector is in any case the subject of several innovations recently. For example, Allianz Partners and ViiBE offer a videoconferencing system that allows a motorist to interact with a technician and share the images of his vehicle with him.